MTL Staff Members

 

General Manager
David Phillips
Ph: 07 4944 5844
Fax: 07 4952 2034
Email: dphillips@mackayregion.com
Please contact David on any matter you wish to discuss regarding your product, product and infrastructure development, marketing strategies, participation in marketing opportunities and strategic issues affecting tourism growth.
 
 
Partnerships Manager
Heather Patava
Ph: 07 4944 5803
Fax: 07 4952 2034
Email: partnerships@mackayregion.com
Heather is responsible for promoting existing and future tourism related opportunities offered by Mackay Tourism and achieving mutually valuable partnerships which will enrich tourism offerings and destination competitiveness
 
 
Financial Controller/ Company Secretary
Deborah Ludlow
Ph: 07 4944 5822
Fax: 07 4952 2034
Email: finance@mackayregion.com
Deborah will be able to help you with any enquiry regarding financial matters, membership instalments, account payments, board nominations, meeting dates and corporate governance issues.
 
 
Destination Marketing Manager
Kat Ringrose
Ph: 07 4944 5833
Fax: 07 4952 2034
Email: marketing@mackayregion.com
Kat looks after the destinational marketing for leisure and business related tourism for the region. She can assist you with representing your business at trade/consumer shows and sales missions, and for advice on marketing, advertising and promotional opportunities. Kat also prepares our Travel Trade newsletter and handles trade and journalist visits.
 
 
Digital Marketing Executive
Hannah Cushway
Ph: 07 4944 5811
Fax: 07 4952 2034
Email: digitalmarketing@mackayregion.com
Hannah is responsible for updating our website and Australian Tourism Data Warehouse and the installation of Queensland Online - our electronic booking system available to all members. Hannah will also assist with events registration and RSVP's for functions, meetings and sales missions.
 
 
Business Events Executive
Veronica Malagueno
Ph: 07 4944 5855
Fax: 07 4952 2034
Email: businessevents@mackayregion.com
Veronica will help you with business tourism issues, Mackay Meeting Planner's Guide, preparation of conference bids, marketing advice, provision of impartial advice on services available for your conference or event in the Mackay Region.
 
 
Destination Management Officer
Marc Turner
Ph: 0407 222 243
Fax: 07 4952 2034
Email: dmo@tourismwhitsundays.com.au
Marc co-ordinates our progress in achieving Product and Infrastructure development identified with our strategic plans, to support tourism growth.
 
 

Visitor Information Centres

Nebo Road Visitor Information Centre
Nebo Road, Mackay
Ph: 07 4944 5888
Fax: 07 4952 2034
Email: info@mackayregion.com
 
 
Townhall Visitor Information Centre
Townhall, Sydney Street, Mackay City
Ph: 07 4951 4803
Fax: 07 4951 4803
Email: townhall@mackayregion.com
 
 
Melba House Visitor Information Centre
Mackay-Eungella Road, Marian
Ph: 07 4954 4299
Fax: 07 4954 4296
Email: info@pioneervalley.com.au
 
 
VIC Supervisor
Toni Pennell
Ph: 07 4944 5888
Fax: 07 4952 2034
Email: vicsupervisor@mackayregion.com
Toni is responsible for supervising, coordinating and training of our Visitor Information Centre personnel to ensure a high quality of customer service and the widest variety of product and destination information is available to travellers.
 
 
Melba House Manager
Lyn McMurdo
Ph: 07 4954 4299
Fax: 07 4954 4296
Email: info@pioneervalley.com.au
Lyn is responsible for supervising, coordinating and training of volunteers at the Melba House Visitor Information Centre, to ensure a high quality of customer service and the widest variety of product and destination information is available to travellers.
 
 
Customer Service Officers
Lyn, Jess, Tara and Lucy
The Customer Service Officers will help sell your product to visitors at the Mackay Visitor Information Centres at Nebo Road and Townhall, while providing exceptional service to our customers.
 
 

 



Major Sponsors

Sea Hot Fm

Mackay Regional Council

 

Tourism Queensland

Isaac Regional Council

Seven Mackay

Mackay Airport